Interpersonal and written communication techniques Essay

Lip-reading: One skill that I have not fully develop to make me more employable in the I.T industry is the lip reading technique. Lip reading is the movement of lips and tongue; body language and facial expressions add to this technique, as it helps you to lip read better. With this technique I learnt that you have to look at the way a person stresses their speech, the rhythm and phrasing when trying to lip read. A good thing that I find about lip reading is that it provides a method of communication for deafened people. However, I found it quite difficult to lip read, because you have to pay full attention and look at lip shape and movement at all times, preventing me from concentrating. This technique is useful because it is a means of communication for the severely or totally deafened people. I also found this technique difficult to use because not all words are easy to read, some people mumble or even covered their hands when they were talking. This prevented me to lip read exactly what they say. I can further improve on this technique, by practising it over and over again, as it takes time and patience. Through this I will also be improving my confidence and strengthening my communication ability. Body language: I have developed my method of body language to make myself more employable to the i.t industry. Body language is the non-verbal signals as a method of communication through stance, gestures, facial expression etc. It also builds better relationships at home or at school. Some people may find it difficult to use body language in order to communicate, because they might find it hard to understand their gestures or facial expressions to convey what they are trying to say. This technique is useful and important in order to send the right message and to be able to read the signals the other person is sending back. Spoken communication is essential, as well as body language and facial expressions. By giving of natural body language, you are  showing that you are paying complete attention to what the employer is saying. Barriers to communication: I have develop the skill of barriers to communications. I developed this by making sure that I did not make the audience bored with my presentation. I did this by projecting my voice, so that it was loud and clear for the audience to hear and understand. Also, I made sure that my mobile phone was switched off, to avoid any distractions whilst presenting my presentation. This is a good skill to have because when communicating because when in a Conversation you are showing that you are paying full attention to everything they are saying. Positive language: I have developed the skill of using positive gesture. For example, having a smile on my face can make the other person feel more comfortable with what they are trying to say. I have also been using a genuine, formal tone of voice when addressing my peers, which makes me come across as someone with a positive attitude. I used ‘nodding’ as a form of positive language when someone was talking or explaining something to me. This shows that I am in agreement with what they are trying to say. In some conversations I may have summarised what they said to show that I have been listening to what they have said. Negative language: I have developed the skill to avoid using negative language with the improvement in my positive language. The use of negative language when communication with another person can make them feel really uncomfortable, this may also make them not want to talk to you. I stopped using negative facial expressions, to make myself come across more positively than negatively. I respond to people even if I have no interest in what they are saying. Types of questions: This is one of the skills that I have not improved on. I don’t tend to ask open questions when in a conversation. When I am not interested in a conversation I tend to either say ‘yes’ or ‘no’ to questions. This stops the conversation from flowing and shows my lack of interest. This technique can be improved/developed by avoiding the use of closed questions, because it  may show that you don’t want to be a part of that particular conversation and want it to end by giving dull replies. Speed of response: The speed of response technique depends on what the question or conversation is about. There may be some questions that I might be asked that require time to think to be able to give a clear respond to what they have asked. However, in some particular conversations my speed of response is quite fast, because I am aware of what to say. So, my speed of response depends completely on what the conversation or questions are about. Written communication skills: Capitalisation: A skills that I have improved in written communication is capitalisation. I have improved on this skill by always ensuring that I always use capital letters when writing a letter or important emails as it is essential and makes the letter or email look more professional. Capital letters are use at the start of sentences, names and country names. They are also used abbreviations for UK, USA etc. The idea of capitalisation is to make sure your sentences are clear. They can also be used for emphasis, you could capitalise words within your work and in order to emphasise your opinion. It may be difficult to read over your work to check that you have added capital letters if you are in a rush. Structure: One of the skills that I have not developed in written communication is structure, because I find it time consuming to structure a piece of writing. However, it is important to structure your piece of writing so that it makes sense. You will be able to order your writing in order of importance. Ordering your writing is important, because the reader may not understand your writing. I can further improve on this skills by making sure that I order and structure my work neatly as I go along, instead of leaving to the end, which makes it more time consuming. If I don’t do this then I am making it more difficult for myself trying to figure out what I have written. Smileys: I have improved on this skills, because I am able to use smileys and  emotions, which makes the conversation flow more effectively. However they are only used informally and not it letters. They can change the mood of you’re writing to show what mood you are in. It is also easier to get messages across to the other person. It is easier to show excitement or sarcasm with the use of emotions. They can also be used for advertisements, which can make the poster look more interesting and can easily grab the reader’s attention. However, they are not to be used in letters or in important emails, as it might give a bad impression of you, and you may not be taken seriously. Therefore, it is important to improve on this technique, as you should be aware of when you should or should not use these informal methods of communicating. Proof reading/spelling/grammar: I have not improved on the technique of proof reading my spelling and grammar after writing a letter or email. I think it would be important to improve on this technique as my letter would look more professional. Sending a letter or email that has poor spelling and poor use of grammar, shows your lack of interest and you will not be taken seriously. I can further improve on this technique by taking time out to proof read my work before sending it out. Proof reading my work can make a huge difference, because I will be taken more seriously if my letter is written in a more professional manner. Alternative viewpoints: I have not improved on the technique of giving or taking on board alternative viewpoints. I think it is a good idea to maybe take on board alternative viewpoints given to me by other people, so that I try more than one way of dong certain tasks. I think I can improve on this technique by giving other people my alternative viewpoints. In this way it shows that I have been listening to what the other person has been saying. By taking on board other the viewpoints of other people will help me to improve on my work. However, it may be difficult to grasp, because I rarely ever take on alternative viewpoints. Note taking: I have improved on the technique of note taking since September. I have improved on this skill, as I had started to take notes of important topics discussed during class discussions. Also I have started to highlight the key  facts on the hand-outs that were given to me. So that I focus mainly on the key points. This made it easier for me when it came to revision, because I knew exactly what I had to revise on for the exam. I also annotated the points on the hand outs, so that I am aware of what it means when I come to revise on that topic, as I am able to clearly understand it with extra detail. Guidelines: I have improved on the technique of using guidelines when doing my work. In September when starting my ict btec course, I downloaded the assignment brief for each unit. I always had the assignment brief out whenever I did a task, to help me understand what I have got to do to achieve the task clearly with step to step instructions given of everything I need to add in order to pass the task. Having improved on this technique was useful, because it gave me extra information of what the course is about, the deadlines for each task etc. Using the assignment brief made me more independent as I didn’t need to constantly ask my teacher for help.

Akron’s children Hospital (Case Study)

Akron Children’s Hospital started as a day care nursery provider in 1890 and became one of the largest pediatric healthcare system in the united state. Akron Children’s Hospital is located in a friendly community of Akron, Ohio. With more than 3000 pediatric specialists Akron Children’s Hospital offers over 30 practice areas of medicine and surgery specialized for children which help the hospital draw over half a million patients a year not only from the United states, but also from all over the world(akronchildrens. org). Akron Children’s Hospital mission is to provide medical treatments to infants, children, adolescents, as well as burn victims of all ages. The hospital also provide basic and clinical research and provide multi-level professional education students of medicine, nursing, as well as Akron residents and various allied health professions. Moreover, the hospital is continuing to provide education to encourage and to make it easy on the process of lifelong learning for physicians and other children’s care providers in the health care industry. Akron Children’s Hospital commitment is to maintain the maximum quality of care for children by using the latest modern technology and equipment available. Akron is committed to promote integrity, emphasize the dignity, family member and fellow employee to follow the topmost standards of ethical conduct. The hospital is committed to maintain and press forward the hospital’s leadership role to successfully work pleasantly with other health care networks providers, community organizations, businesses as well as government to maintain a proficient professional allied and lastly operation. According to Cooper & Schindler† the basic dilemma and starting trying to develop other question by breaking down the original question is the right way to approach the research process†( Cooper & Schindler,2008). The management-research question hierarchy for Akron Children’s Hospital is that the hospital faces is how to raise the bed-occupancy rate and what can the hospital do to gain more business than its competitors. Another dilemma in Akron’s case the management is that Akron Children’s hospital distinguishing itself from many of their competitors. The research question for Akron Children’s hospital was about expending their service beyond Summit County to other different counties such as Cuyahoga County, Portage County, Mahoning County, and Medina County, which will increase the number of the patient and bring more profit. Some of the investigative questions for Akron Children’s hospital were as follow: How do children’s parent decides which hospital to take their children to, when their children need acute care? Is their decision driven simply by emotion? Is the financing a determine factor? Is the quality of service a factor on their decision? (Cooper & Schindler, 2008). During the research process Marcus Tomas LLC team had to observed physicians, parents, and child patients during testing, diagnosis, and treatment phases, they were also observing while kids were during checkups, admitted to the ER, undergoing surgery as well as prepping for surgery. They pay great detail to the interactions of patients and physicians, nurses and other staff members; they pay attention, physical and emotional reactions and heart-wrenching conversations (Copper, Schindler, 2008, cases, p. 2). The Advantages of it all is that researcher s can see a step- by-step first-hand the experiences between parents, children and hospital staff in the hospital. Furthermore, Researchers can immediately record their observances and findings. The recordings of audio or video were very good solid evidence therefore there weren’t not a lot of room for error in this method. Researchers made sure that all staff of the hospital was fully invested into the well-being of their child patients. The researchers were able to see how technology, highly energetic staff, highly knowledgeable staff and full compassion for the children work in collaboration. They saw a very strong desire by the entire hospital for the children recover and be the best they can possibly be once leaving the hospital. Some of the disadvantages are that researchers did not gain any knowledge of past experiences if all they do is watching the present. Researchers cannot really gain opinions by this method. Equipment and staffing can be extremely expensive. Some test subjects may act different or be more anxious if they know someone is watching and/or recording interactions. Conclusively Akron Children’s Hospital management and executives have come to conclusion and realized that the process of overcome the competitors surfing above competitor’s shadow, also generating an effective marketing plan will require an extensive qualitative research. They made a decision of hiring Marcus Thomas LLC. Overall the research was well executed because in the long run Akron Children’s Hospital was able to gain an increase on the number of patients admitted to the hospital, as the result of a better comprehension based on the patients’ parent point of view about their needs and their perspectives. References Cooper, R. D., & Schindler, S. P. (2008). Business Research Methods. (10th Edition) New York: McGray-Hill/Irwin. Cooper, R. D., & Schindler, S. P. (2008). Business Research Methods – Cases. (10th Edition) New York: McGray-Hill/Irwin. (N. D). (2010). Corporate info. Akronchildrens.org. Retrieved May 23, 2013 from: https://www.akronchildrens.org/cms/site/14908a4d74b348d5/index.html (N.D). (2010). Akron Children's Hospital, Ohio /overview. U.S.News & World. Retrieved May 23, 2013 from:http://health.usnews.com/best-hospitals/akron-children's-

Leadership Skills Essay

Introduction Leaders have difficult getting relevant feedback, especially when operating in powerful positions in an organization. Often times leaders need feedback more than others do. If leaders do not receive feedback, they will not learn from their leadership experiences. Creating opportunities to get feedback is critical especially with regard to feedback from individuals working for them (Curphy, Ginnett, & Hughes, 2009). When it comes to open door policy leaders should not think they have open request for feedback. The oversight frequently made by leaders is assuming that other recognize them open to discussing things just because they are open to discussing things (Curphy, Ginnett, & Hughes, 2009). Leadership skills can be look at as competencies that has learned and developed for an effective leadership. From the basis of people skills, a leader skill approach is as an extension to leadership traits, given that traits focuses on the character risks of a leader and to large extent (Curphy , Ginnett, & Hughes, 2009). Leader’s obligations are not determined on observations of what leaders do, but on what goals they anticipated to achieve. Researchers have focused on the personality, physical traits, and behaviors of the leader. Some have studied the relationships between leaders and followers. Others have studied how aspects of the situation affect the ways leaders act. Latter viewpoint suggest there is no such thing as leadership; there have been arguments that organizational successes and failures frequently get falsely attributed to the leader, nevertheless, situation seem to have a much better impact on how the organization functions than does any individual, as well as the leader (Curphy, Ginnett, & Hughes, 2009). The purpose of this paper is to explain how leadership skills are necessary for an individual to be an effective leader. In addition, discuss how these leadership skills will lead to technical competence by a leader. Evaluate the skills against my own skills. Develop a plan detailing how I will acquire and or strengthen these skills as I progress in my future. Leadership Curphy, Ginnett, & Hughes defined leadership as â€Å"the process of influencing an organized group toward accomplishing its goals† (2009, p. 6). Curphy, Ginnett, & Hughes say a way to understand the complexities of leadership is to see some other ways leadership is define: †¢Directing and coordinating the work of group members †¢An interpersonal relation in which others comply because they want to, not because they have to. †¢The process of influencing an organized group toward accomplishing its goals. Some definitions hold opposing views in numerous ways, and have resulted in various researches explore very different aspects of leadership. Researchers who define leadership as influencing an organized group toward accomplishing its goals would examine how Parrado managed to convince the group to stage and support the final expedition Curphy, Ginnett, & Hughes (2009, p.4-5). Concepts of Leadership Process leadership is carry out by applying leader’s knowledge and skills. However, leader traits can influence others actions. This is call trait leadership, leaders were believe to born rather than made (Jago, 1982). Three Leadership Skills To be a sufficient leader countless qualities and skills are need. Nevertheless, there are nine essential traits or abilities reveal leaders from followers and they include someone who has influential, prioritized, integrative, a creator positive change, a problem solver, able to maintain good attitude, able to work with people, a visioning person, and be self-disciplined. I will only talk about three of the nine (Gupta, 2009). First, influence is important because in order to obtain followers you have to have the influence ability. Effective leaders have to understand what type of leader they are. According to the writer, there are five levels of leadership. Level one uses their title or position to lead. This level is the slightest effective because people follow you because they have to. Level two gets people to work for them that are not required to do so (Gupta, 2009). This level is lead by interrelationships in which each person or thing depends on or is affected by the others and at this level people will follow because they want to. Level three makes results and transform take place. At this level, individuals follow you based on what you have done for the organization. Level four empowers and motivates others as well  as themselves. At this level, individuals follow leaders based on what you have done for them. Level five is where leaders have proven themselves a true leader over the years. At this level, individuals follow because of who you are and what you represent. When influencing others its good to know where you stand in leadership the higher up the ladder you go, the longer it takes to go to the next level (Gupta, 2009). Second, integrity is an important trait in order to run a business leader to be complete and unified and employees should on the same page. Integrity is who leaders are and who leaders are determines what they do. When leaders can be depend on by others, with confidence and trust they will have in their vision, and this allows them to influence their lives. Integrity secret is growing and moving. Leaders need to exhibit: honesty, fulfillment, vision, and inspiration to get them to believe and trust in the decisions they make for the business (Gupta, 2009). Third, problem solving is important in a leader because problems are on going. Leaders’ responsibility is to correct the problem as effectively as possible. Perspective is something leaders have to change however, not their problem. Leaders need to understand they cannot choose their problem but their attitude towards solving the can be change. Leaders need to recognize a problem before it gets bigger and keep an eye out for signs of any up coming ordeal and fix it. For a problem to be, fix a leader need to define the problem. After the leader recognize the problem the best possible out come should be lastly, form principles and polices to prevent the problem form requiring (Gupta, 2009). As I progress in my future, I would strengthen these skills with the Hogan and Warrenfelz domain model watch allows me to see connections between seemingly different organizational competency models and make predictions about how easy or complex it will be to change a mixture of leadership behaviors and skills. The Hogan and Warrenfelz model will also point out what behaviors I will need to exhibit in order to build my team as well as get results through others Curphy, Ginnett, & Hughes (2009, p. 273-274). In closing, leadership qualities include several of the diverse skills and the qualities. Leadership skills are necessary for any interested individuals to succeed. Leadership skills take time, energy and commitment. Leaders become the best leader they can become, all the traits and skills need to be practice and applied to ones life. Leaders are needed without there dreams of a better  world and drive to succeed. Being influential, a problem solver and integrative will bring out the leader within a person allow them to become successful, and allow them to touch others lives. Reference Gupta, A. (2009, March 2). Leadership Skills [Part2 Leadership Skills Assignment]. Retrieved July 18, 2011, from http://www.practical-management.com Hughes, R.L. & Ginnett, R.C. & Curphy, G.J. (2009). Leadership: Enhancing the lessons of experience (6th ed.). New York, NY: McGraw-Hill Irwin. Jago, A. G. (1982). Leadership: Perspectives in Theory and Research. Management Science, 28(3), 315-336. Kouzes, J. M., & Posner, B. Z. (1987). The Leadership Challenge. San Francisco: Jossey-Bass.

Legal Reasoning and Writing Essay Example | Topics and Well Written Essays - 500 words

Legal Reasoning and Writing - Essay Example ublic’s interest and recognizes states’ legislative authority that the courts would uphold based on the precedent that the case of Jacobson v Massachusetts’ (1905) set. Facts to the case identify an epidemic, viral gastroenteritis, in the nation, which is also significant in the capital of South Caledonia. There has been a series of the viral infection that affects groups such as people in schools, apartment complexes, and has been reported in large emergency shelters. Viral gastroenteritis causes fever, abdominal pain, nausea, vomiting, and diarrhea, and affects people by limiting their ability to go to work when they are sick or by forcing people to stay at home to take care of the infection’s victims. There are however only few cases of hospitalization and two reported fatalities. A vaccine was developed a year ago and the FDA approved it for its proven effectiveness and limited adverse effects that is only realized as a sore at the point of injection. State Legislature of South Caledonia then passed a law requiring all people to receive vaccination with a fine of $ 750 for non-compliance unless a person receives state approval for exempt ion. Even though Mr. Russell does not qualify for exemption under the statute, he does not wish to apply for exemption and does not want to receive vaccination. Instead, he wishes to sue the state for protection of his liberty. The constitution, statutes, and case laws are some of the sources of law for guiding judicial decisions and the case of Jacobson v Massachusetts (1905) offers a basis for interpreting conflicting provisions of the constitution and the statute of South Caledonia. While the constitution provides for protection of individuals rights and liberty, Fourteenth Amendment, it also restricts such rights based on rights of other citizens, the Ninth Amendment, and grants states legislative power (Schultz, 2009). The facts of the Jacobson v Massachusetts’ case in which Jacobson declined to receive

Unemployment in New England Research Paper Example | Topics and Well Written Essays - 2500 words

Unemployment in New England - Research Paper Example Over two hundred million individuals internationally are unwaged. This is a record elevated; nearly two thirds of progressed economies, as well as half of progressing nations are experiencing a deceleration in employment growth. Many divergent disparities of the unemployment rate subsist with dissimilar descriptions concerning who is a jobless person and who is in the work force. For instance, the U.S. Bureau of Labour Statistics frequently cites the U-3 joblessness rate as the certified unemployment rate, but this description of unemployment does not encompass jobless workers who have become disheartened by a harsh labour market and have stopped hunting for work. The varied disciplines of economic thought diverge on their elucidation of the cause of joblessness. For instance, Keynesian economics supposes that there is a usual rate of joblessness because the aptitudes of labourers and the ranks available are somewhat out of sync even in excellent economic situation. Neoclassical econ omics delineates that the work force is effective if left alone. Nonetheless, the many intercessions, for instance, the minimum wage regulations and unionization create an imbalance of supply as well as demand. However, unemployment does not usually encompass scholars, retirees, kids or those not vigorously searching for a paying occupation. Unemployment has a multiplicity of descriptions. The first one defines the affiliates of a population that are vigorously hunting for work and have not found yet. The searching is usually over a certain period. The significant problem with this description is that, it negates individuals who have become dispirited and are no longer hunting for work. These individuals are not viewed as jobless given that these individuals might still have the desire to work (Noonan, p.1). Unemployment Rate There varied ways of calculating unemployment. Some individuals utilize certified payroll figures of hiring as well as firing, while other individuals utilize the number of individuals who apply for jobless benefits. Other techniques include sampling via phone calls among others that query whether there is any capable affiliate of the household who is jobless and hunting for work. The informal field of the economy also develops problems since these figures are accomplished primarily by estimates. Economists utilize the phrase Non Accelerating Inflation Rate of Unemployment. This tries to institute a level of joblessness such that diminishing the level would develop scarcity of existing labour causing uphill pressure on salaries and potentially developing inflation. National statistical bodies utilize various ways to gauge unemployment. These variations might restrict the validity of global comparisons of unemployment figures. These variations to some extent remain even though national statistical bodies continue adopting the description of unemployment by the International Labour Organization. As a result, some institutions regulate data on joblessness for comparability across nations. Although varied individuals care about the figures of jobless individuals, economists usually focus on the joblessness rate. This approves for the natural increase in the number of individuals employed as a result of boosts in population and boosts, in the work force comparative to the population. The joblessness rate is usually

Software Engineering and Novel Programming Essay

Software Engineering and Novel Programming - Essay Example After thorough research done by software engineers and some independent programmers some of the programming languages like BASIC, Pascal etc., were developed. After realizing the importance of using software technologies government agencies in collaboration with private sector companies started development research in programming languages. Companies like IBM, Microsoft, Apple, etc., realized very early what the future holds for them. They quickly grabbed the opportunity and invested heavily on software engineering research. The final result was huge. Many programming languages like C, FORTRAN, COBOL, etc., came into the picture. It's the research and analysis done by the scientists and programmers in software engineering yielded fruitful results in the development of different programming languages, which became more and more user friendly. The main purpose of these programming languages was to develop applications that could be used in everyday life. The researches involved finding potential problems in programming languages and resolving them. The researchers found the flexibility of a language enables it to be used by more clients. Another important factor probably the most important one is the cost. If the final product is expensive there will be only few takers for it. Therefore research has been done to create cost effective applications by using programming languages. ... It saves time and very cost effective. Another important feature developed by the researchers was reverse engineering. In reverse engineering the work is done from final stage to the initial stage. The main purpose of reverse engineering is to extract the code from the final product, working on the final product to the scratch. By using reverse engineering technique one can extract their competitors application and introduce own application in the market accordingly.Today programming languages are termed as procedural programming languages, Object-Oriented programming languages and visual programming languages. Procedural languages like C, FORTRAN etc. uses top down approach in programming. Microsoft Windows 95 and 98 were programmed in C. Visual programming languages like Visual Basic were mostly based graphical user interface (GUI). Since they were very user friendly they became very popular. Object-Oriented Programming languages (OOP's) like C++, Java etc., uses bottom up approach . Java is based on OOP's concepts. It uses bottom up approach. Sun Microsystems developed Java. The OOP's concepts are one of the important features of Java. These concepts are classes, objects, message passing, data encapsulation, data abstraction, polymorphism and inheritance. These are the result of research done by programming experts. Compared to C++, applications created by using Java runs very slowly. Because of the absence of pointers creating viruses in Java is not possible. Java can be simply described by Java buzzwords developed by the Java team. The buzzwords are simple, secure, portable, object-oriented, robust, multithreaded, architecture-neutral, interpreted, high performance,

Nuclear Assignment Example | Topics and Well Written Essays - 250 words

Nuclear - Assignment Example : One, it is more economical as it uses less fuel and produces more energy; two, nuclear energy lasts longer unlike fossil fuels which can be depleted; and three, well-maintained nuclear power plants do not emit substances that could harm the environment while coal and oil pollute the air when burned. (Nuclear Energy retrieved from library.thinkquest.org/3471/nuclear_energy.html) Though nuclear energy has its advantages, its disadvantages far outweigh them. Let us take the case of the Chernobyl Nuclear Plant which, in 1986, had a meltdown (Nuclear Energy retrieved from library.thinkquest.org/3471/nuclear_energy.html) meaning the fission reaction went out of control resulting to an explosion in the nuclear plant instantly killing 2 workers of the plant and contaminating hundreds or perhaps thousands more in its surroundings. Within a few months, 26 more died because of radiation contamination. It was found out later that the cause of the accident was a flaw in the design of the nuclear plant and an undertrained operator. In short, human error is to be blamed. As for the Fukushima Daiichi nuclear disaster last March 11, 2011, it was not caused by human error but by natural calamities. The tsunami that followed the strong earthquake on that day damaged the generators and coolants resulting to a meltdown in the Fukushima Daiichi nuclear plant. Though no deaths f rom contamination were reported, thousands were evacuated from their homes to escape radiation contamination. There was radiation leak into the sea and radiation contamination was noted in the land, the air and even the food of the people. Too much amount of radiation in the body, as we all know, causes sickness and even death to the one contaminated. Both the Chernobyl nuclear plant meltdown and the Fukushima Daiichi nuclear plant disaster showed mankind how disastrous and damaging the use of nuclear energy can be. With just a small error and the wrath of Mother Nature, lives are destroyed, structures and